Remove 2024 Remove Digital Transformation Remove Experimentation Remove Machine Learning
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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. I wrote in Driving Digital , “Digital transformation is not just about technology and its implementation. Luckily, many are expanding budgets to do so. “94%

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TIAA modernizes the customer journey with AI

CIO Business Intelligence

Sastry Durvasula, chief information and client services officer at TIAA, says the multilayered platform’s extensive use of machine learning as part of its customer service line partnership with Google AI makes JSOC a formidable tool for financial and retirement planning and guiding customers through complex financial journeys. “The

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King County enlists AI to reduce drug overdose deaths

CIO Business Intelligence

And then what’s really cool is adding on this more experimental aspect with the machine learning capability.” The machine learning piece of the project started as a proof of concept to add more automation to the report digitization efforts, she adds. “We

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

Together, the two projects earned Tractor Supply a 2024 CIO 100 Award for IT leadership and innovation. The tech team uses AI machine learning operations (AI MLOps) and AI large language model operations (LLMOps) practices. Artificial Intelligence, CIO 100, Digital Transformation, Retail Industry

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO Business Intelligence

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

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3 force multipliers for digital transformation

CIO Business Intelligence

While digital initiatives and talent are the board directors’ top strategic business priorities in 2023-2024, IT spending is forecasted to grow by only 2.4% The message to CIOs is to do more with less, and the implication is that CIOs must look at digital transformation initiatives differently than in years past.

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Building Smarter Financial Services: The Role of Semantic Technologies, Knowledge Graphs and Generative AI

Ontotext

Aurelije Zovko : For me, it is a digital transformation. W hen you try to automate business processes, semantics, and machine learning , knowledge graphs can bring a lot of value. Nimit Mehta: I think that 2024 is going to be a buckle-down year, but, at the same time, we’ll see a rapid explosion of experimentation.