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Why Financial Services Firms are Championing Natural Language Processing

CIO Business Intelligence

In business, when a trend is forecast to grow by more than 3000% and generate cost savings of $7.3 Those numbers represent the projected growth of chatbot interactions among banking customers between 2019 to 2023 and the cost savings from 862 hours less of work by support personnel, according to research by Juniper Research.

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NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.

CIO Business Intelligence

According to IDC , worldwide spending on AI will likely top $204 billion by 2025. Juniper Research predicts that chatbots will account for 79% of successful mobile banking interactions in 2023. Some of them use NLP technology while many are simple rules-based interfaces that follow a prescribed flow without any AI at all. .

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How Data Analytics Is Revolutionizing The Future Of eCommerce In 2020

Smart Data Collective

A growing number of ecommerce platforms have expressed the benefits of data analytics technology and incorporated them into their solutions. Experts forecast that ecommerce providers will spend $6.2 billion on big data by 2025. How much of a role will big data play in ecommerce?

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