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4 Steps to Streamline Your Contact Centre Spend

CIO Business Intelligence

The contact center software market is expected to grow at a 21% compound annual growth rate ( CAGR ) from 2022 to 2030. But, with all this growth comes new potential costs. Amid a fast-changing landscape, contact center executives have a critical task: Keep pace and grow while also reducing costs and driving efficiency.

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Aiding Architecture & Engineering Firms with Data-Driven Learning

Smart Data Collective

More institutions are recognizing this, so the market for data analytics in education is projected to be worth over $57 billion by 2030. This dependency poses the risks of increased costs, time and effort, and project delays. It also enables the employees to interact harmoniously with their colleagues and clients.

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Steps tech leaders are taking to meet new accessibility mandates

CIO Business Intelligence

“Without proactive support, this large community may be excluded from our increasingly digital world.” Those with sight, neurodiversity or motor skills illnesses are often excluded from the benefits of the internet, but forthcoming legislation will go some way toward correcting this oversight. billion in lost revenue. “We

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The Power of One

CIO Business Intelligence

Economic conditions remain dynamic, and with that in mind, it’s never been more important for businesses to streamline and consolidate their ICT operations – both to face current challenges head-on, and to future-proof their growth path by embracing digital transformation, exploring new markets, and increasing productivity.

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