CIO Business Intelligence

SEPTEMBER 19, 2024

While some companies may achieve success, it’s common for these projects to spiral out of control in terms of cost and complexity,” Ackerson says. “In In addition, organizations may project the development costs but ignore the cost of ongoing maintenance, he adds.

IT 120

IT Cost-Benefit Consulting Modeling 120

CIO Business Intelligence

JANUARY 17, 2024

Digital transformation is not a new concept for Ipsos,” says global CIO Humair Mohammed. Its digital transformation process can be divided into several stages, according to Mohammed, each with its own objectives and challenges. The initiative follows agile methodologies to offer faster and better results to its clients.

Digital Transformation 116

Digital Transformation Dashboards Reporting Data Science 116

CIO Business Intelligence

FEBRUARY 5, 2024

Could you share some facts and figures about Mashreq’s digital transformation process over recent years? Mashreq’s digital transformation in recent years has been both profound and customer-centric. This strategic move has seen a marked increase in online transactions and digital customer engagements.

IT 116

IT Digital Transformation Cost-Benefit Technology 116

CIO Business Intelligence

JULY 31, 2024

How do data and digital technologies impact your business strategy? At the core, digital at Dow is about changing how we work, which includes how we interact with systems, data, and each other to be more productive and to grow. Several groups are already recognizing cost saving opportunities alongside efficiency gains.

Manufacturing 119

Manufacturing Cost-Benefit Digital Transformation Forecasting 119

CIO Business Intelligence

JANUARY 3, 2024

The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. The solution is cloud based, scalable, cost-effective, and easy to implement and manage. If this sounds like your company, you could benefit from the expertise and solutions provided by IBM and AWS.

Insurance 123

Insurance B2B Consulting Cost-Benefit 123

CIO Business Intelligence

AUGUST 7, 2023

With a looming economic downturn, businesses need to look for ways to maximize the benefits of their previous investments and mitigate the impact of that accumulated debt. Now, these businesses are realizing the complexity and the sheer cost of managing these integrations.

Cost-Benefit 97

Cost-Benefit Digital Transformation Optimization Software 97

CIO Business Intelligence

NOVEMBER 17, 2022

GITEX GLOBAL is the largest event for global enterprise and government technology, with public digital transformation top of the agenda. Over the past decade, Huawei has been involved in over 700 cities and 100 countries in terms of public services and transformation. Do you have a digital and data strategy in place?

Digital Transformation 98

Digital Transformation IoT Cost-Benefit Technology 98

CIO Business Intelligence

APRIL 11, 2024

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. What are the business benefits of innovation in government? Digital Transformation

Cost-Benefit 103

Cost-Benefit Predictive Analytics Data-driven Risk 103

CIO Business Intelligence

AUGUST 31, 2023

Pentagon Credit Union (PenFed), the second-largest credit union in the US, is looking to generative AI to transform how it interacts with its customers. To create a new, cost-effective channel that helps meet members needs — and learns as it does so, to the benefit of members and the credit union itself. Its vision?

Cost-Benefit 98

Cost-Benefit Interactive Digital Transformation Business Intelligence 98

CIO Business Intelligence

OCTOBER 3, 2023

Hyperautomation is a key enabler of digital transformation, often touted as being necessary for an organisation’s survival, but often hampered by economic pressures and talent shortages. These tools bring benefits beyond automation. Managing change and communicating the benefits effectively will be crucial.

Cost-Benefit 118

Cost-Benefit Machine Learning Interactive Software 118

CIO Business Intelligence

SEPTEMBER 12, 2022

People rely on their smartphones, social platforms, and digital channels for information, entertainment, and online purchases. Adhering with this digital transformation, consumers expect personalized service and convenience when shopping both online and in-store. Digital Transformation, IT Leadership

Digital Transformation 98

Digital Transformation Recreation/Entertainment Cost-Benefit Sales 98

CIO Business Intelligence

JUNE 8, 2022

Not only does mainframe technology play a central role in the daily operations of most of the world’s largest corporations, but it also is the backbone of many digital customer interactions. Due to high costs and elevated risk, organizations that rely on mainframes cannot afford to completely make the switch to the cloud.

Digital Transformation 98

Digital Transformation Cost-Benefit Uncertainty Software 98

CIO Business Intelligence

AUGUST 22, 2022

Flexible cloud-based solutions are enabling seismic improvements in customer service, especially as financial institutions place a greater focus on digital transformation and streamline their operations. Digital transformation for banking customer experiences is not just about the call center and phone calls anymore.

Digital Transformation 129

Digital Transformation Interactive Cost-Benefit Modeling 129

CIO Business Intelligence

JUNE 30, 2023

The reporting structure should enable positive interaction between the CIO and CFO.” The best of them are good at telling both a cost and value story around IT.” Equally, the CFO should understand the CIO’s views on digital transformation. Most CIOs don’t have the benefit of a background in finance.

Finance 112

Finance Cost-Benefit Digital Transformation Reporting 112

CIO Business Intelligence

MAY 24, 2023

As digital transformation continues to evolve, the need to offer seamless, efficient and secure online experiences has never been greater – especially at the interface between government and business. It’s also good for agency and council budgets, which benefits everyone. formbuilder-govt Digital Transformation

Digital Transformation 52

Digital Transformation Cost-Benefit Interactive Risk 52

Smart Data Collective

APRIL 25, 2022

Digital transformation has been a goal for many organizations in recent years, and the shift to remote and hybrid working arrangements has only made this desire to future-proof their business more immediate. Digital adoption makes your business more competitive. Digital adoption makes employees more resourceful and productive.

Big Data 104

Big Data Cost-Benefit Digital Transformation Technology 104

bridgei2i

FEBRUARY 24, 2021

In our latest episode of the AI to Impact podcast, host Monica Gupta – Manager of AI Actions, meets with Sunil Mudgal – Advisor, Talent Analytics, BRIDGEi2i, to discuss the benefits of adopting AI-powered surveillance systems in HR organizations. How, do you assess the impact of these costs on business outcomes? Subscribe Now.

Cost-Benefit 92

Cost-Benefit Recreation/Entertainment Digital Transformation Scorecard 92

CIO Business Intelligence

MAY 17, 2022

But the primary driver of adopting the cloud-based service was about enhancing customer service, not cutting costs. Ciena has also enabled integration with ServiceNow and to Amazon Lex for natural language and automated customer interactions, the CIO says. Craig Williams, CIO, Ciena. Cloud contact centers on the rise.

Cost-Benefit 98

Cost-Benefit Interactive Machine Learning Digital Transformation 98

CIO Business Intelligence

APRIL 11, 2022

Gone are the days of the CIO being a back-office IT cost manager,” declares Chris Scheefer, vice president of intelligent industry at technology services and consulting firm Capgemini Americas. Today’s CIO must adapt and become a business strategist, a digital innovator, and an orchestrator for business.”. Build business value.

Cost-Benefit 116

Cost-Benefit Digital Transformation Strategy Consulting 116

Smart Data Collective

JULY 21, 2022

This dependency poses the risks of increased costs, time and effort, and project delays. E-learning and m-learning (mobile learning) courses are available to Architects and Engineers to enhance their professional knowledge, thereby transforming the landscape of continuous professional development (CPD) within the work environment.

Data-driven 131

Data-driven Big Data Cost-Benefit Data Analytics 131

DataRobot

OCTOBER 18, 2021

How will the need for control affect the success of digital transformation and organizational change? ” Since some consumers receive noneconomic benefits from bargaining, organizations should think twice before implementing rigid processes where staff and customers have no control over the outcomes. Algorithm Aversion.

Forecasting 145

Forecasting Digital Transformation Cost-Benefit Data-driven 145

bridgei2i

JUNE 3, 2020

CTD’s growth over the last two decades was aided by technological innovation and the steady drop of electronics components’ costs, driven by economies of scale. b) Rising need to Digitally Engage with Customers: Brands are increasingly using digital tools to find, listen to, interact & empathize with customers around a range of products.

Technology 92

Technology Digital Transformation Recreation/Entertainment Manufacturing 92

CIO Business Intelligence

JUNE 23, 2022

That is why service-oriented digital transformations are prevalent. Instead, different departments often initiate their own digital initiatives that trap data in silos and negate efforts to achieve a digital transformation organization-wide. It’s a growing problem given the changing focus of many businesses.

Manufacturing 96

Manufacturing Digital Transformation Sales Cost-Benefit 96

CIO Business Intelligence

OCTOBER 21, 2022

But, with all this growth comes new potential costs. Amid a fast-changing landscape, contact center executives have a critical task: Keep pace and grow while also reducing costs and driving efficiency. Let’s look at four key decisions that can fuel effective cost management in contact centers.

Cost-Benefit 96

Cost-Benefit Testing Metrics Marketing 96

IBM Big Data Hub

JUNE 23, 2023

Insurers are also struggling with high, mostly fixed costs and the complexities of maintaining legacy systems, which makes current variable cost-based alternatives more attractive. Insurers want to shift from fixed to variable, “pay-as-you-go” operating costs.

Insurance 56

Insurance Cost-Benefit Digital Transformation Marketing 56

IBM Big Data Hub

JANUARY 16, 2024

Since AI has an ability to find trends in data, AI helps insurers create personalized products which could lead to more accurate risk assessments and ease insurance costs for individuals. Trend: Customer experience One true benefit of AI-powered technology is the customer experience , or CX. One example of this is in insurance.

Risk Management 48

Risk Management Insurance Cost-Benefit Risk 48

CIO Business Intelligence

SEPTEMBER 19, 2023

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

Enterprise 141

Enterprise Cost-Benefit Optimization Deep Learning 141

CIO Business Intelligence

AUGUST 14, 2023

The CIO of transportation and logistics company Werner Enterprises has spent the bulk of his career doing full-blown transformation projects that often took two or three years to complete and ended up being a “massive, monolithic platform.” Here’s how IT leaders are embracing a quick-win, cumulative approach to digital transformation.

IT 98

IT Insurance Digital Transformation Broadcasting 98

CIO Business Intelligence

SEPTEMBER 8, 2022

Gathering and processing data quickly enables organizations to assess options and take action faster, leading to a variety of benefits, said Elitsa Krumova ( @Eli_Krumova ), a digital consultant, thought leader and technology influencer. This means that all changes, all transitions, are instantaneous.

Cost-Benefit 118

Cost-Benefit Internet of Things Data-driven Data Lake 118

CIO Business Intelligence

MAY 26, 2023

I was regularly interacting not only with the IT leadership but also with the other business teams such as SCM, HR, accounts and finance, strategy, and M&A of the Reliance Group. Interacting with the domain experts in different divisions of Reliance’s IT verticals is also a big help. This has been a totally new experience for me.

Interactive 110

Interactive Manufacturing Cost-Benefit ROI 110

CIO Business Intelligence

FEBRUARY 7, 2024

Carter Busse, CIO of no-code enabled automation platform company Workato, adds that APIs are now important connective tissue to integrate and interact with large language models (LLMs) within business processes. “If Digital transformation and growing reliance on third-party services are key contributors as well, she adds.

Business Objectives 121

Business Objectives Cost-Benefit Strategy Data-driven 121

CIO Business Intelligence

JULY 10, 2024

A big part of my role is to ensure we always think about empowering the frontline to have more meaningful interactions with customers, and finding ways to use both proven and nascent technology to use in real time so they can do their jobs more easily.” We’re a very relationship led bank,” she says. “A

Strategy 114

Strategy Cost-Benefit Uncertainty Technology 114

FineReport

APRIL 9, 2024

Benefits of Healthcare Business Intelligence Tools Improved Decision-Making: Healthcare BI tools enable informed decision-making by providing real-time data analysis and predictive insights. Optimized Operational Efficiency: These tools streamline processes and resource allocation, leading to cost savings and improved resource utilization.

Digital Transformation 52

Digital Transformation Business Intelligence Data-driven Visualization 52

CIO Business Intelligence

NOVEMBER 6, 2023

The business world is rapidly continuing its digital transformation and relying on cloud-based solutions. However, while cloud computing offers benefits like improved efficiency, scalability, and accessibility, it poses new security challenges.

Risk 131

Risk Measurement Cost-Benefit Strategy 131

Smarten

APRIL 25, 2023

The Smarten Augmented Analytics solution allows the Client users to interact with data to identify overall profitability at various levels in the organization. It supports the Client team in tracking organizational performance, to reduce cost and increase the profitability of each department, without compromising quality.

Analytics 64

Analytics Cost-Benefit Dashboards Sales 64

CIO Business Intelligence

JUNE 22, 2022

To execute a successful digital transformation initiative, you are likely to establish consulting provider relationships. Unfortunately, many organizations find themselves susceptible to the tactics used by consultants to manage their risk and optimize a commercial arrangement to their benefit. This takes planning.

Consulting 126

Consulting Uncertainty Cost-Benefit Risk 126

IBM Big Data Hub

JANUARY 25, 2024

Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention. Creating customer loyalty rewards It costs organizations more to attract new customers than to retain the ones they currently have. It’s no surprise.

Consulting 66

Consulting Cost-Benefit Sales Strategy 66