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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

And thanks to online metrics, specific customer feedback, and data analytics, these retailers had more information about their customers than ever before. They need to determine where they should spend their advertising dollars to reach the most persuadable prospects and create an organic inbound engine to capture them.

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12 most popular AI use cases in the enterprise today

CIO Business Intelligence

Airbnb is one company using AI to optimize pricing on AWS, utilizing AI to manage capacity, to build custom cost and usage data tools, and to optimize storage and computing capacity. For other companies, AI use in customer service has also been driven by consumer’s increased expectations.

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3 technology trends set to revolutionize retail

CIO Business Intelligence

Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this. They also send relevant emails, advertisements, and texts. Many retailers are also following suit.

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Introduction To The Basic Business Intelligence Concepts

datapine

“Without big data, you are blind and deaf and in the middle of a freeway.” – Geoffrey Moore, management consultant, and author. In a world dominated by data, it’s more important than ever for businesses to understand how to extract every drop of value from the raft of digital insights available at their fingertips.

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The most valuable AI use cases for business

IBM Big Data Hub

Personalize customer experiences The use of AI is effective for creating personalized experiences at scale through chatbots, digital assistants and customer interfaces , delivering tailored experiences and targeted advertisements to customers and end-users.

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How Data Governance Supports Analytics

Alation

How do businesses transform raw data into competitive insights? Data analytics. Modern businesses are increasingly leveraging analytics for a range of use cases. Analytics can help a business improve customer relationships, optimize advertising campaigns, develop new products, and much more.