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Why Financial Services Firms are Championing Natural Language Processing

CIO Business Intelligence

Those numbers represent the projected growth of chatbot interactions among banking customers between 2019 to 2023 and the cost savings from 862 hours less of work by support personnel, according to research by Juniper Research. A new cohort of technology firms and fintech startups that rely heavily on mobile, cloud, and software features?

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NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.

CIO Business Intelligence

Juniper Research predicts that chatbots will account for 79% of successful mobile banking interactions in 2023. The chatbots used by financial services institutions are conversational interfaces that allow human beings to interact with computers by speaking or typing a normal human language. Just starting out with analytics?

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How Computer Vision is Revolutionizing the Manufacturing Supply Chain

CIO Business Intelligence

Ever increasing advances in technology and continuous process optimization techniques have helped ensure that the global supply chain runs efficiently, turning raw materials into products that make their way to physical stores and ecommerce warehouses. Just starting out with analytics? Does a motor need to run 24/7?

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The Technology Enabling Successful Hybrid Workforce Transformation

CIO Business Intelligence

Understanding VDI As a virtual desktop solution, VDI enables remote workers to interact with an operating system and software the same way they would if working locally—on a network-delivered endpoint device. Just starting out with analytics? Ready to evolve your analytics strategy or improve your data quality?

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Preventing Next-Generation Fraud with Graph Database Technology

CIO Business Intelligence

If a specific email or login credential is identified in a potentially fraudulent transaction, all future interactions with this email or credential can be subject to additional scrutiny. Modern data analytics spans a range of technologies, from dedicated analytics platforms and databases to deep learning and artificial intelligence (AI).