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How To Transform The Customer Journey With AI And Big Data

Smart Data Collective

It allows leaders and innovators to explore and reach new levels of competitive advantages and save cost and time for both the company and the client. Leaders in business perceive AI as follows: source: [link] AI has the following benefits: source: [link]. How Do AI and Big Data Help in the Customer Journey? Problem-solving.

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5 Sources of Data for Customer Analytics and Their Benefits

Smart Data Collective

There is no disputing that data analytics is a huge gamechanger for companies all over the world. Therefore, you need sophisticated customer analytics to analyze complex customer behavior. This article will go over the concept of customer service analytics and some of the uses and advantages it could provide to a business.