AWS Big Data

JUNE 12, 2023

Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry.

Analytics 52

Analytics Visualization Dashboards KPI 52

Business Over Broadway

MAY 22, 2019

Remember that digital transformation is about transforming your business and operating models with technology. I conducted a customer experience best practices study and found that loyalty leading companies focus analytics efforts on customer understanding rather than internal metrics. IoT Artificial Intelligence.

Machine Learning 40

Machine Learning Technology Digital Transformation Data Science 40

Jet Global

SEPTEMBER 25, 2024

Future-proofing your analytics tech stack is essential for ensuring the longevity and success of your software applications. As the final stage of the data journey, analytics transforms raw data into actionable insights that directly impact business decisions and customer satisfaction.

Analytics 52

Analytics Cost-Benefit Software Reporting 52