Analytics, Dashboards, Journey Analytics and Modeling

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

JUNE 12, 2023

Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry.

Analytics

Analytics Visualization Dashboards KPI

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

MAY 22, 2019

Remember that digital transformation is about transforming your business and operating models with technology. I conducted a customer experience best practices study and found that loyalty leading companies focus analytics efforts on customer understanding rather than internal metrics. IoT Artificial Intelligence.

Machine Learning

Machine Learning Technology Digital Transformation Data Science

Data Leaders Brief

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Webinars

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