article thumbnail

The Foundations of a Modern Data-Driven Organisation: Gaining a Clear View of the Customer

Cloudera

In the first of two blog posts, we delve into customer analytics to examine where data makes a difference in delivering an exceptional customer experience. . Customer 360 is essential to connecting with customers. Today, interactions with a brand spans omnichannel touchpoints.

article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 9: The Impact of COVID-19 on Consumer Technology & Durables

bridgei2i

I collaborate with multiple stakeholders across many global CPG companies, enabling high impact business transformation strategies and guiding them in their analytics journey. He brings deep experience supporting high tech e-commerce and retail clients in the areas of marketing, pre-sales analytics, and web analytics.

article thumbnail

Data Impact Award Spotlight and Update on 2020’s Industry Transformation Winner: Telkomsel

Cloudera

So, what was it about Telkomsel’s head-on approach to digital transformation that caught the judges’ attention? Telkomsel – 2020’s Industry Transformation award winner . Its initial step in the pursuit of a digital-first strategy saw it turn to Cloudera for a more agile and cost-effective data storage infrastructure.