CIO Business Intelligence

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

Testing 125

Testing Sales Enterprise Digital Transformation 125

IBM Big Data Hub

FEBRUARY 28, 2024

Because organizations with strategic sourcing mindsets look beyond price and cost savings-centered supplier selection initiatives. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage.

Strategy 105

Strategy Technology Cost-Benefit Risk Management 105

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? We’re all amazed by what AI can do.

Cost-Benefit 88

Cost-Benefit Insurance Unstructured Data Machine Learning 88

IBM Big Data Hub

SEPTEMBER 13, 2023

Supply chains are under enormous stress. As supply chain leaders, we’ve seen unprecedented levels of disruption, challenges with our ecosystem trading partner networks, tariff wars, real wars and tremendous turnover in human capital. Senior supply chain leaders are retiring in record numbers.

Visualization 74

Visualization Unstructured Data Interactive Technology 74

IBM Big Data Hub

JANUARY 26, 2024

Renewable energy , also known as clean energy, is produced from natural resources that are generated and replenished faster than they are consumed—such as the sun, water and wind. Solar power Solar energy has evolved to be efficient, versatile and resilient.

Cost-Benefit 78

Cost-Benefit Manufacturing Optimization Technology 78

IBM Big Data Hub

JUNE 28, 2023

High-throughput sequencing technology, notably next generation sequencing (NGS) platforms, has led to a multiomics revolution. Processing terabytes or even petabytes of increasing complex omics data generated by NGS platforms has necessitated development of omics informatics.

Informatics 68

Informatics Consulting Cost-Benefit Data Architecture 68

IBM Big Data Hub

FEBRUARY 22, 2024

Artificial intelligence (AI) is transforming society, including the very character of national security. However, the roadblocks to scaling, adopting, and realizing the full potential of AI in the DoD are similar to those in the private sector. These are table stakes for the DoD or any government agency.

Metadata 102

Metadata Measurement Risk Modeling 102