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Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

To help solve this problem, we chose Amazon QuickSight , a cloud-native business intelligence tool that allows you to embed insightful analytics into any application with customized, interactive visuals and dashboards. They find it difficult to harness all of the data sources needed to achieve this, particularly in real time.

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Qualtrics seeks to broaden picture of employee engagement

CIO Business Intelligence

And it will use those profiles in a new tool it launched today: Employee Journey Analytics. Employee Journey Analytics, meanwhile, offers an overview of sentiment, either for the whole company or groups of employees, around various interactions — onboarding, IT support, returning from care leave.