IBM Big Data Hub

FEBRUARY 23, 2024

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges.

Enterprise 105

Enterprise Interactive Data-driven Key Performance Indicator 105

IBM Big Data Hub

AUGUST 2, 2023

I spent my sophomore and junior years working at NYU’s IT Support Helpdesk and call center. Problems at the IT Helpdesk My favorite aspect of the IT contact center was employing creative problem-solving to find new technical solutions. This type of customer care was a process that could certainly be automated.

IT 72

IT Interactive Technology Software 72

Sisense

JULY 27, 2021

America’s pastime has been all about data since the first box scores were written down, but modern analytics are changing how pitchers and hitters interact. Check out how Major League Baseball (MLB) is using data to crack down on “sticky stuff.” The summer is heating up here in the States, and baseball season is jumping into high gear.

Analytics 52

Analytics Data-driven Statistics Measurement 52

Cloudera

SEPTEMBER 12, 2018

Commonwealth Bank of Australia worked with Cloudera to implement a modern data platform with an AI-powered customer decisioning layer that dramatically improves how the bank interacts with its customers. Connect Products and Services: Toshiba Memory Corporation . Two weeks ago, we announced the finalists.

Machine Learning 44

Machine Learning Big Data Data Science Data Warehouse 44

IBM Big Data Hub

AUGUST 2, 2023

In this AI and digital age, customer expectations have evolved. Customers increasingly expect instant gratification: personalized, accurate answers faster and easier than ever before. Marketing teams are embracing AI technology to drive more powerful marketing campaigns.

Sales 76

Sales Marketing Recreation/Entertainment Interactive 76

IBM Big Data Hub

APRIL 4, 2024

Ultimately, the successful implementation of BPM tools can lead to increased customer satisfaction, competitive advantage and improved business outcomes. Ultimately, the successful implementation of BPM tools can lead to increased customer satisfaction, competitive advantage and improved business outcomes.

Management 59

Management Cost-Benefit Metrics Consulting 59

Alation

APRIL 11, 2023

How did it make you feel about the company? That interaction is called the customer experience (or CX for short). Simply put, customer experience refers to a customer’s interactions with a company and how they feel about the brand. For businesses, creating a positive customer experience is crucial.

Sales 52

Sales Interactive Marketing Strategy 52