Remove Customer Analytics Remove Digital Transformation Remove Measurement Remove Webinar
article thumbnail

The Foundations of a Modern Data-Driven Organisation: Gaining a Clear View of the Customer

Cloudera

In the first of two blog posts, we delve into customer analytics to examine where data makes a difference in delivering an exceptional customer experience. . Customer 360 is essential to connecting with customers. Like most labels, “data-driven” is not a binary, black and white measure of capability.