Smart Data Collective

MARCH 11, 2022

Therefore, you need sophisticated customer analytics to analyze complex customer behavior. This article will go over the concept of customer service analytics and some of the uses and advantages it could provide to a business. These insights can develop strategies for when the events occur again.

Customer Analytics 117

Customer Analytics Analytics Key Performance Indicator Big Data 117

AWS Big Data

JANUARY 24, 2023

Event-driven model Event-driven applications are increasingly popular among customers. Analytical reporting web applications can be implemented through an event-driven model. The applications run in response to events such as user actions and unpredictable query events.

Analytics 58

Analytics Data-driven Management Reporting 58

Cloudera

APRIL 4, 2019

A company’s culture is its basic personality and the essence of how employees interact and work. A company who lives and embraces a true customer centric culture conducts business with customers in such a way that provides them a positive experience throughout each and every interaction they have with your brand.

Insurance 54

Insurance IT Interactive Cost-Benefit 54

Cloudera

SEPTEMBER 27, 2018

Not too long ago, when a customer entered their local bank branch, the manager and tellers would greet them by name, ask how their family was doing, how things were going for them at their workplace (calling out the company by name), and discuss other major life events (weddings, home purchase, retirement).

Interactive 40

Interactive Machine Learning Management Analytics 40

Domino Data Lab

JULY 28, 2021

Today, data is generated constantly through multiple channels including transactional systems, sensors, cameras, and online interactions. They have enabled new cross-industry applications, such as in customer analytics and fraud detection. What are Data Scientists?

Data Science 45

Data Science Machine Learning Statistics Deep Learning 45

Rocket-Powered Data Science

JULY 14, 2023

Analytics products represent the user-facing and client-facing derived value from an organization’s data stores. These may not be high risk. They might actually be high-reward discoveries.

Analytics 166

Analytics Internet of Things Prescriptive Analytics Data Science 166

AWS Big Data

MARCH 26, 2024

Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used to identify patterns and trends in customer behavior, which can inform data-driven decisions to improve business outcomes.

Data Strategy 68

Data Strategy Strategy Data Warehouse Prescriptive Analytics 68