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Leveraging user-generated social media content with text-mining examples

IBM Big Data Hub

Improved customer support: When used alongside text analytics software, feedback systems (like chatbots ), net-promoter scores (NPS), support tickets, customer surveys and social media profiles provide data that helps companies enhance the customer experience.

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Spear phishing vs. phishing: what’s the difference?

IBM Big Data Hub

a global brand), sent en masse to millions of people in hope that some small percentage of recipients will take the bait. Staying ahead of spear phishing and phishing attempts Email security tools, antivirus software, and multi-factor authentication are all critical first lines of defense against phishing and spear phishing.

B2B 105
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Five Startup Apps with Embedded Use Cases We Love

Sisense

The public has turned en masse to getting delivery or food to go instead of dining in and apps like Popmenu help restaurants offer improved service by offering contactless ordering and payment, automating reservations and waitlists, and adding online ordering to their technology toolkit. trillion minutes in their apps during 2020.