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You Are What You Measure, So Choose Your KPIs (Incentives) Wisely!

Occam's Razor

You know the drill: Measure. Leaders don't quite appreciate the deep, and often corrosive, consequences of choosing metric x over metric y as a key performance indicator (KPI). Sidebar] A key performance indicator is a metric that helps you understand actual performance against preset business objectives.

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Cookies To Humans: Implications Of Identity Systems On Incentives!

Occam's Razor

The qualitative surveys measuring unhappiness went down even more than before. A Key Performance Indicator (KPI), our industry’s lingo for what becomes The metric, has massive influence. You are what you measure. While not optimal, it was understandable given the evolutionary stage they were at.

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Eight Silly Data Things Marketing People Believe That Get Them Fired.

Occam's Razor

But it is not a key performance indicator. You measure bounce rate and you can find those things, then figure out if the problem is at the source (ads) or destination (your site). By lowering your bounce rate all you managed to accomplish is get your ads created and targeted properly and optimize the landing pages.

Marketing 166
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YouTube Marketing And Analytics: A Primer For Magnificent Success

Occam's Razor

I have TV for shouting, I have Facebook for Social, I have Vogue magazine because my wife reads it, I have Google for Search. And yes, finally, there is the problem of measurement. How to measure (success)? We'll end with measurement (see tweet above), let's go figure out the first challenge first.

Marketing 149
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Facebook Advertising / Marketing: Best Metrics, ROI, Business Value

Occam's Razor

A Facebook employee (FBe) gave a talk about measuring ROI/Value of Facebook campaigns. FBe's recommendation was (paraphrasing a 35 min talk): Don't invent new metrics, use online versions of Reach and GRPs to measure success. So to imply the ROI in Step 4 is sub-optimal. A push on Facebook was a part of that effort.

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Your Web Metrics: Super Lame or Super Awesome?

Occam's Razor

Perhaps your client did not provide you with the all important Web Analytics Measurement Model. The bottom-line is that while they are all "standard" metrics, they measure tactical top of the funnel activity requiring too much inference and cause us to simply chase one night stands. Why not measure Conversation Rate?

Metrics 126