bridgei2i

JUNE 24, 2020

In this episode of AI to Impact, Jitendra Jethanandani, Director, Enterprise Tech at BRIDGEi2i, discusses how the current COVID-19 pandemic spreads waves of uncertainty across businesses and their customer base requiring a renewed focus required on customer engagement. COVID-19 and Changing Facets of Customer Engagement. JJ: Yes, Anushruti.

B2B 117

B2B Enterprise Sales Digital Transformation 117

bridgei2i

JUNE 2, 2020

This means that while a few industries like pharma and hygiene-related firms find increased demand, specific industries based on supply chain, travel and tourism, manufacturing, etc. This impacts firm’s revenue and also people’s pockets leading to a recession like scenario. see a direct adverse impact.

Risk Management 128

Risk Management Risk Enterprise Management 128

bridgei2i

MAY 4, 2020

So businesses here are focusing on plans for supply chains, for facilities, governance, reporting – so that they can react quickly once all of the economic activity resumes. While customer confidence also takes time to recover from rising unemployment, the economic uncertainty, and anxiousness.

Enterprise 91

Enterprise Digital Transformation Sales Recreation/Entertainment 91