article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 8: COVID-19 and Changing Facets of Customer Engagement

bridgei2i

In this episode of AI to Impact, Jitendra Jethanandani, Director, Enterprise Tech at BRIDGEi2i, discusses how the current COVID-19 pandemic spreads waves of uncertainty across businesses and their customer base requiring a renewed focus required on customer engagement. COVID-19 and Changing Facets of Customer Engagement. JJ: Yes, Anushruti.

B2B 117
article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 10: COVID-19 | Evolving Trends of Digital Transformation

bridgei2i

This is probably the first time ever that we are witnessing a demand, a supply, and also a resource uncertainty. If you’re, say, selling disinfectants or essential goods, you’re wondering how to manufacture and ship these goods to the consumer. And all at the same time. So, what do I mean by this?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 7: The Impact of COVID-19 on Financial Services & Risk Management

bridgei2i

This means that while a few industries like pharma and hygiene-related firms find increased demand, specific industries based on supply chain, travel and tourism, manufacturing, etc. This impacts firm’s revenue and also people’s pockets leading to a recession like scenario. see a direct adverse impact.

article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 3: COVID19 and Changing business landscape in Europe

bridgei2i

Moni: So, despite the varying degrees of lockdowns across different countries, largely industries such as aviation, entertainment, hospitality, non-essential retail, and a lot of manufacturing are simply not doing much business because people are at home. So, recovery might also be varied in different countries.