Remove resources case-studies resolute
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Business process reengineering (BPR) examples

IBM Big Data Hub

The purpose of BPR is to streamline workflows , eliminate unnecessary steps and improve resource utilization. An early case study of BPR was Ford Motor Company, which successfully implemented reengineering efforts in the 1990s to streamline its manufacturing processes and improve competitiveness.

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Building a Data-driven Collection Channel Allocation Optimization Strategy for an NBFC

bridgei2i

Case study: Building a Data-driven Collection Channel Allocation Optimization Strategy for an NBFC. The client is a leading Financial Services firm that wanted to deploy collection resources optimally, to maximize the overall resolution rate. Download the case study! Business Context.

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Gaining Control of Your CDP Environment

Cloudera

Unwelcome… … are platform instability, downtime, hardware failure, poor performance, cluster resource contention, repeated process failures, runaway live queries, critical services alarms, invisibility into alarm cacophony… the list goes on. If those are ailments you would like to remedy … Welcome!

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How process mining improves IT service management to save your business time and money

IBM Big Data Hub

IT Operations managers monitor and track many KPIs, like service-level agreement (SLA) adherence, mean resolution time and many more. If that ticket is reassigned to second agent or team for resolution after that initial assignment, it signals inefficiencies in the process.

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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

Organizations have embraced advanced development operations ( DevOps ) procedures to minimize incidents, but they need a resolution process for when they occur. ITSM aims to minimize unscheduled downtime and ensure that every IT resource works as intended for every end user.

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Unlocking value: Top digital transformation trends

IBM Big Data Hub

A recent study found that McKinsey research shows that organizations that “launched some flavor of digital transformation,” have only experienced a third of the expected revenue benefits on average. Conducting a digital transformation takes time and resources and is never truly finished.

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What to Consider When Choosing a Masters in Business Analytics

Smart Data Collective

When completing a business analytics masters online, you will be taking a flexible course that works for you, letting you customize the degree to suit the industry you work in and allowing you to continue working alongside your studies. Online study benefits.