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Web Analytics 101: Definitions: Goals, Metrics, KPIs, Dimensions, Targets

Occam's Razor

"What is the difference between a metric and a key performance indicator (KPI)?" Key Performance Indicators. Goals: Goals are specific strategies you'll leverage to accomplish your business objectives. The beauty of goals is that they reflect specific strategies. Dimensions.

Metrics 138
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7 Data Presentation Tips: Think, Focus, Simplify, Calibrate, Visualize++

Occam's Razor

The big rise in digital consumption vs. 2010 is much more obvious now. That strategy does work some times. Is there a visualization strategy that consistently helps you switch the discussion from talking about the data to talking about what to do with the insights? Remember, often is not always. Care to share your version?

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Customer science: A new CIO imperative

CIO Business Intelligence

Customer satisfaction levels have flatlined since 2010. An emerging key performance indicator in the customer experience/satisfaction world is “rage clicks” — for example, when a user click a button sometimes five or six times because a website loads slowly or freezes. Think about it. How many even meet them?

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Why Data Driven Decision Making is Your Path To Business Success

datapine

Download the list of the 11 essential steps to implement your BI strategy! Data driven decision making (DDDM) is a process that involves collecting data based on measurable goals or KPIs, analyzing patterns and facts from these insights, and utilizing them to develop strategies and activities that benefit the business in a number of areas.