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Chipotle’s recipe for digital transformation: Cloud plus AI

CIO Business Intelligence

When Curt Garner became Chipotle’s first CIO in 2015, the only technology used for online restaurant ordering was, “believe it or not,” a fax machine, he says. Chipotle’s digital business in 2022 was $3.5 I view Chipotle as a great example where strategic bets in digital transformation made well before the pandemic have paid off.”

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What a quarter century of digital transformation at PayPal looks like

CIO Business Intelligence

We grew hand in hand with eBay and have continued to do so after separating in 2015.” One strategy, five keys From a technological point of view, the brand’s strategic engine is divided into five investment areas. Artificial Intelligence, Digital Transformation, Emerging Technology, Innovation, Payment Systems

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Dissecting Alstom’s three-part IT strategy

CIO Business Intelligence

And with four industrial centers, four technology centers, and a foothold in more than 20 maintenance workshops, the company’s technological strategy is pivotal to progress as Pablo Celada, director of technology and systems for Europe at Alstom, reveals. Our mission is to respond to these and digital transformation can help us.

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How digital turned Nationale-Nederlanden into an omnichannel company

CIO Business Intelligence

And for the past eight years, in an environment that’s increasingly changing and demanding, it’s been on a digital transformation journey to refine its customer service and generate proposals more adapted to its needs. Artificial Intelligence, Change Management, Digital Transformation, Insurance Industry, IT Strategy

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How AI is helping the NFL improve player safety

CIO Business Intelligence

Like many other professional sports leagues, the NFL has been at the leading edge of data-driven transformation for years. The first thing is having a data strategy, having a foundation of data, and then asking questions of it.” Artificial Intelligence, Data Management, Digital Transformation, Media and Entertainment Industry

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Choice Hotels’ all-in cloud journey to sustainable business value

CIO Business Intelligence

Choice Hotels International’s early and big bet on the cloud has allowed it to glean the many benefits of its digital transformation and devote more energies to a key corporate value — sustainability, its CIO maintains. I am in the business of hospitality.

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Inside track: Chris Bedi on his evolving CIO role at ServiceNow

CIO Business Intelligence

For Chris Bedi, who joined ServiceNow as CIO in September 2015, a lot: the company recently gave him a new title, chief digital information officer, and rebranded his IT team as “digital technology.” “The Analytics, Application Management, Artificial Intelligence, CIO, Digital Transformation, IT Skills, Machine Learning