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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. I wrote in Driving Digital , “Digital transformation is not just about technology and its implementation. Luckily, many are expanding budgets to do so. “94%

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5 steps to drive and foster innovation in IT

CIO Business Intelligence

Tight budgets and labor shortages have remained an ongoing challenge for IT leaders in 2023. As a result, CIOs are looking at ways of doing more with less, while continuing to digitally transform their organizations. How can we free up funds in one area to invest or innovate in another area of the business?

IT 98
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Prioritizing AI? Don’t shortchange IT fundamentals

CIO Business Intelligence

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away. But it was.

IT 143
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ADP’s cloud transformation pays dividends

CIO Business Intelligence

Vipul Nagrath, who was global CIO of ADP during the company’s early embrace of the cloud, spearheaded ADP’s companywide digital transformation, which started in earnest five years ago fueled by the company’s hybrid cloud. An early partner of Amazon, the Roseburg, N.J.-based

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Health check on Tech: CK Birla Hospitals CIO Mitali Biswas on moving the needle towards innovation

CIO Business Intelligence

In this conversation with Foundry, Mitali discusses the accelerated importance of technology in healthcare, on enabling healthcare providers with data and why her team isn’t afraid of experimentation. However, hospitals haven’t attained complete digitization. Can you tell me about your career path so far?

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TIAA modernizes the customer journey with AI

CIO Business Intelligence

It could be a digital aspect of the journey or even a physical element because there are physical steps involved in complex transactions. Some transactions start digital and end with paper in the back end,” Durvasala says, adding that here is where Google’s gen AI is used to determine customer sentiment and satisfaction. “The

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King County enlists AI to reduce drug overdose deaths

CIO Business Intelligence

In 2023, King County reported about 1,300 fatal drug overdoses. During the second phase, NLP and ML models created and trained by the King County Department of IT extract the pertinent information from these digitized reports. And then what’s really cool is adding on this more experimental aspect with the machine learning capability.”