Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond
CIO Business Intelligence
DECEMBER 15, 2023
According to the survey, the top three are: Strengthening cybersecurity and data privacy measures (63%) Enhancing the customer and employee experience (CX and EX) (60%) Improving their use of data and insights for the business, including AI (59%) Let’s take a look at each of these in a bit more detail. Digital Transformation
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