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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. The technology can also provide strategic and personalized financial solutions.

B2B 66
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CEOs’ top priorities for IT leaders today

CIO Business Intelligence

The study identified the top CEO priorities as, among others, leading digital transformation, reducing security risk, strengthening collaboration with executive colleagues, and implementing AI. That work also ties into another CEO priority: growth as the company competes in both the B2B and B2C space.

IT 121
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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 5: COVID-19 and Changing Business Landscape in Australia

bridgei2i

But because of COVID-19, digital transformation is helping B2B models trying to replicate successful B2C models. Can we say that that’s the reason the adoption of digital channels, digital products, and services is the new normal for these companies? Let’s see it from B2C and B2B perspective.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 12: How AI is rapidly transforming the enterprise landscape in the post-COVID world

bridgei2i

The second thing is that we’re seeing a real transition in our companies and organizations to a complete digital transformation and I call it universal digital transformation. So, then we need systems, analysts, database administrators, people who can set in place, these types of backup systems for risk management.