PODCAST: AI for Digital Enterprise – Why Contextual Customer Data is Indispensable to Driving Superior Experiences
bridgei2i
AUGUST 5, 2021
What you want is a holistic data set, holistic information that is consistent in itself, that you can slice and dice, technically slice and dice, use in a way that is helpful, right in the moment. So, the thinking is more about getting interactions and they are more interactions than transactions.
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