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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm.

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Create a lasting customer retention strategy

IBM Big Data Hub

Track customer retention metrics Customer retention initiatives all produce valuable insights that companies can use to recalibrate their approaches and establish key performance indicators (KPIs). Doing so can produce important metrics like customer retention rate (CRR) and customer churn rate (CCR).

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Improve Financial Accuracy with Tally ERP Analytics!

Smarten

The McKinsey consulting firm reports that organizations with fast and efficient decision-making processes are twice as likely to report financial returns of at least 20% as a result of recent decisions. Review income statements and compare results to expected performance to inform annual reporting and stay on track. Cost Centers.

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3 Reasons Why Most Digital Transformation Initiatives Continue To Fail

BA Learnings

Boston Consulting Group conducted a digital transformation study in 2020 to find out why such projects are missing the mark. A digital transformation project without clear goals or key performance indicators is like catching the wrong bus. According to a PMI report, 37% of projects fail because of unset or unclear goals.

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How to build a successful talent acquisition strategy

IBM Big Data Hub

Measure impact: Use analytics and metrics to assess the effectiveness of branding efforts. Application and hiring metrics: Utilize metrics such as application completion rates, time-to-hire, cost-per-hire and quality of hire to measure the effectiveness of the recruitment strategy.

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Common Business Intelligence Challenges Facing Entrepreneurs

datapine

1) Too expensive and hard to justify the ROI of BI. Also, limited resources make looking for qualified professionals such as data science experts, IT infrastructure professionals and consulting analysts impractical and worrisome. They also need these tools to generate a true ROI. 2) Lack of company-wide adoption.

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What is digital transformation? A necessary disruption

CIO Business Intelligence

S&P Global Market Intelligence has found that digitally driven organizations outperform digitally delayed ones across a host of key metrics, including customer satisfaction, average time to respond to customer inquiries, customer lifetime value, customer acquisition, and marketing ROI. Now it’s this move to generative AI.