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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. “To Here they are.

Metrics 139
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5 tips for maximizing ROI of IT projects

CIO Business Intelligence

One of the most important parameters for measuring the success of any technology implementation is the return on investment (ROI). Providing a compelling ROI on technology initiatives also puts CIOs in a stronger position for securing support and funds from the business for future projects. Embrace diversity of thought.

ROI 131
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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm.

Metrics 132
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How to get your CFO to buy into a better model for IT funding

CIO Business Intelligence

And they want to know exactly how much return on investment (ROI) can be expected when IT leaders make technology-related changes. CFOs have grown comfortable with the traditional project-based approach, through which they believe they get a better handle on spend certainty and a better sense of ROI.

Modeling 121
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Why Internet Performance Monitoring is the new frontier in a distributed world

CIO Business Intelligence

Back then, applications were predominantly monolithic, three-tier structures, most infrastructure was housed on-premises, and the concept of virtualization—or the elastic metrics that come with today’s cloud and Kubernetes environments—was nonexistent. In its original form, APM was conceived over 30 years ago for a much simpler time.

ROI 83
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3 areas where gen AI improves productivity — until its limits are exceeded

CIO Business Intelligence

Management consulting firm AArete has been using other gen AI to do just that for about a year. “We At Gallagher, a global insurance brokerage, risk management, and consulting services firm, executive search practice managing director Tom Wilson says his team uses gen AI for research and written communications.

IT 126
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4 steps to improving your ESG risk management to increase financial performance

IBM Big Data Hub

However, 57% of CEOs admit that defining and measuring the Return on Investment (ROI) and economic benefits of their sustainability efforts remain a significant challenge. Companies should monitor and track ESG performance, using metrics such as carbon emissions, human rights violations and labor practices. Collaborate with suppliers.