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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers. Companies are expected to spend over $24 billion on customers analytics technology by 2025. The benefits of analytics to understand the customer journey cannot be overstated.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 9: The Impact of COVID-19 on Consumer Technology & Durables

bridgei2i

He brings deep experience supporting high tech e-commerce and retail clients in the areas of marketing, pre-sales analytics, and web analytics. Prior to that, he led digital and customer analytics engagements at Dell, HP, and GE. Hence, there is a rise of digitally engaging with customers.

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How Infusing Insights from AI Is Evolving Retail

Sisense

“While something as irrational as the great toilet paper shortage that occurred in the early days of the pandemic probably couldn’t have been predicted, scenario modeling techniques would have helped retailers and their manufacturing partners respond much more quickly.

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What Is Embedded Analytics?

Jet Global

The industries that are users of embedded analytics are interesting. The Business Services group leads in the usage of analytics at 19.5 And Manufacturing and Technology, both 11.6 When visualizations alone aren’t enough to set an application apart, is there still a way for product teams to monetize embedded analytics?