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Anomaly detection in machine learning: Finding outliers for optimization of business functions

IBM Big Data Hub

It could also just be a sign that a particular marketing initiative is working. Anomalies are not inherently bad, but being aware of them, and having data to put them in context, is integral to understanding and protecting your business. However, data scientists should monitor results gathered through unsupervised learning.

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Data science vs. machine learning: What’s the difference?

IBM Big Data Hub

While data science and machine learning are related, they are very different fields. In a nutshell, data science brings structure to big data while machine learning focuses on learning from the data itself. What is data science? What is machine learning?

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content. This unstructured data forms the backbone for creating models and the ongoing training of generative AI, so it can stay effective over time.

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What is NLP? Natural language processing explained

CIO Business Intelligence

How natural language processing works NLP leverages machine learning (ML) algorithms trained on unstructured data, typically text, to analyze how elements of human language are structured together to impart meaning. Apply the technology to voice and the pool gets even larger.

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Why Financial Services Firms are Championing Natural Language Processing

CIO Business Intelligence

But only in recent years, with the growth of the web, cloud computing, hyperscale data centers, machine learning, neural networks, deep learning, and powerful servers with blazing fast processors, has it been possible for NLP algorithms to thrive in business environments. NLP will account for $35.1

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Leveraging user-generated social media content with text-mining examples

IBM Big Data Hub

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth.

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The most valuable AI use cases for business

IBM Big Data Hub

Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed. Not only will this help scale the AOT tech across markets, but it will also help tackle integrations including additional languages, dialects and menu variations.