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The Marketing Analytics Intersect: My Newsletter!

Occam's Razor

Here's the very first newsletter I'd sent, two weeks ago, and it touched on a confusion I find common, and frustrating… TMAI #1: Metric or KPI, how do you decide? People tend to use the terms metrics and KPIs interchangeably. It can never, ever, never, never be a KPI. It's just not a KPI. A good one.