CIO Business Intelligence

MARCH 23, 2023

So how can you request a new investment from your decision-makers while ensuring minimal costs and maximum ROI this year? To do this, consider taking the following steps: Validate proof : Check references and testimonials, ask for proof of concept, and talk with the vendor’s partners.

Scorecard 57

Scorecard Cost-Benefit ROI IT 57

datapine

JANUARY 18, 2023

This insightful report displays relevant metrics such as the top-performing agents, net promoter score, and first contact resolution rate, among others. A good example is a KPI scorecard. This reporting type refers to the direction in which a report travels.

Reporting 201

Reporting Metrics Dashboards Visualization 201

Occam's Razor

JUNE 4, 2012

You get immense focus in the scorecard (summary) using just the Acquisition (Visits, Unique Visitors), Behavior (Bounce Rate, Pageviews – proxy for content consumption) and Outcome (Transactions, Average Value, Revenue) metrics and Key Performance Indicators. Look at the referring keywords. Go visit them. In this case.

Reporting 127

Reporting Analytics Metrics Advertising 127

Occam's Razor

JANUARY 30, 2012

When it comes to data analysis, you are usually more likely to see me share guidance on advanced segmentation or custom reports or advanced social metrics or controlled experiments or economic value or competitive intelligence or web analytics maturity or one of an infinite number of difficult, if hugely rewarding, things. Not today.

Analytics 145

Analytics Dashboards Metrics Key Performance Indicator 145