PODCAST: COVID19 | Redefining Digital Enterprises – Episode 5: COVID-19 and Changing Business Landscape in Australia
bridgei2i
MAY 20, 2020
To make them more robust, they need to get a lot of functionalities like fraud control, risk management recommendation, the return refund processing in a digital form, abuse control, and customer understanding and service and experience. Also, with digital transformation, the customer insights are captured more through voice and video.
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