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Web Analytics 101: Definitions: Goals, Metrics, KPIs, Dimensions, Targets

Occam's Razor

"What is the difference between a metric and a key performance indicator (KPI)?" Key Performance Indicators. The post will end with a Web Analytics Measurement Framework. It is possible that some Analytics Tool Goals directly measure your business objectives or goals. Dimensions.

Metrics 138
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Customer science: A new CIO imperative

CIO Business Intelligence

Customer satisfaction levels have flatlined since 2010. An emerging key performance indicator in the customer experience/satisfaction world is “rage clicks” — for example, when a user click a button sometimes five or six times because a website loads slowly or freezes. Does your organization measure customer experience?

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Why Data Driven Decision Making is Your Path To Business Success

datapine

By implementing the right reporting tools and understanding how to analyze as well as to measure your data accurately, you will be able to make the kind of data driven decisions that will drive your business forward. Qualitative data analysis is based on observation rather than measurement. Of course, this sounds incredible in theory.