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The Growing Importance Of Data Collection For Customer Service

Smart Data Collective

Big data is crucial for any organization that wants to attract and retain customers. A study by McKinsey Global Institute found that data-driven companies are 400% more likely to retain customers and 2,200% more likely to acquire new ones. They detailed a number of the benefits of using data to improve customer satisfaction.

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A history of tech adaptation for today’s changing business needs

CIO Business Intelligence

The first was becoming one of the first research companies to move its panels and surveys online, reducing costs and increasing the speed and scope of data collection. We rely on cloud-scale technologies and proprietary data science and analytics engines built on open standards to handle massive data sets,” says Mohammed.

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The Lean Analytics Cycle: Metrics > Hypothesis > Experiment > Act

Occam's Razor

We are far too enamored with data collection and reporting the standard metrics we love because others love them because someone else said they were nice so many years ago. This thought was in my mind as I was reading Lean Analytics a new book by my friend Alistair Croll and his collaborator Benjamin Yoskovitz.

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Here’s Why Automation For Data Lakes Could Be Important

Smart Data Collective

Data Lakes are among the most complex and sophisticated data storage and processing facilities we have available to us today as human beings. Analytics Magazine notes that data lakes are among the most useful tools that an enterprise may have at its disposal when aiming to compete with competitors via innovation.

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Big Data Paves The Way For Fantastic New Social Listening Tools

Smart Data Collective

million in Series B in 2010, and was quickly acquired by Twitter for $40 million in 2011. For example, the company Tweetdeck was ahead of their game when they recognized the need for businesses to engage with their customers back in 2009. During this time, they raised $300,000 in seed funds, $3.5

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Analytics and BI Bake-Off Rocks Data & Analytics Summit LIVE and IN PERSON, 2022!

Rita Sallam

We just completed our second of two live and in-person Analytics and BI Bake-Offs. The first one happened at our Data and Analytics Summit in London this past May. Last week, we ran the Analytics and BI Bake-off at the Data and Analytics Summit in Orlando with 5,500 of our closest D&A friends!

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Unlock The Power of Your Data With These 19 Big Data & Data Analytics Books

datapine

The saying “knowledge is power” has never been more relevant, thanks to the widespread commercial use of big data and data analytics. The rate at which data is generated has increased exponentially in recent years. Essential Big Data And Data Analytics Insights. million searches per day and 1.2

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