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Rising Tide Rents and Robber Baron Rents

O'Reilly on Data

But this kind of virtuous rising tide rent, which benefits everyone, doesn’t last. Back in 1971, in a talk called “ Designing Organizations for an Information-rich World ,” political scientist Herbert Simon noted that the cost of information is not just money spent to acquire it but the time it takes to consume it. “In

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Cathay Pacific to take cloud journey to new heights

CIO Business Intelligence

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Enhanced automation and self-service will also be emphasized as part of the cloud optimization strategy, Nair says.

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The Growing Importance Of Data Collection For Customer Service

Smart Data Collective

Back in 2011, my colleagues and I first started discussing the evolving standards of customer service in business. However, it is becoming increasingly clear that big data is critical to the viability of any customer service strategy. They detailed a number of the benefits of using data to improve customer satisfaction.

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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL’s systematic approach to IT service management (ITSM) can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change. In 2011, another update — dubbed ITIL 2011 — was published under the Cabinet Office.

IT 105
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Celonis beefs up its Power BI process mining capabilities

CIO Business Intelligence

For the past decade, process mining specialist Celonis has been helping enterprises optimize processes around their ERP systems — and more recently has branched out to help them optimize their use of workflow automation platforms, too. The benefits flow the other way, too, said Kerremans. “If in October 2021. “By

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Showpad accelerates data maturity to unlock innovation using Amazon QuickSight

AWS Big Data

The company decided to use AWS to unify its business intelligence (BI) and reporting strategy for both internal organization-wide use cases and in-product embedded analytics targeted at its customers. Because QuickSight is serverless and uses a session-based pricing model, Showpad expects to see cost savings.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 6: The Impact of COVID-19 on Supply Chain Management

bridgei2i

And over the past few weeks, on our AI to Impact podcast, we’ve been chatting with reputed AI & analytics leaders, digital transformation advisors and BRIDGEi2i business heads to gather their point of view on the current crisis challenges that enterprises are facing and some strategies to manoeuvre the COVID-19 situation.