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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. I wrote in Driving Digital , “Digital transformation is not just about technology and its implementation. Luckily, many are expanding budgets to do so. “94%

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What is digital transformation? A necessary disruption

CIO Business Intelligence

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth.

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8 pressing needs for CIOs in 2024

CIO Business Intelligence

“In a world underpinned by change, it remains constant that digital transformation must be a core organizational competency,” she says. The most pressing responsibilities for CIOs in 2024 will include security, cost containment, and cultivating a data-first mindset.”

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SAP 2024 outlook: 5 predictions for customers

CIO Business Intelligence

SAP customers have a lot to navigate in 2024. Consider the potential business implications, including the potential to disrupt customers’ current and future business models and create unforeseen competitive disadvantages. Otherwise, SAP will have disproportionate control of the agenda, cadence, and outcome of your relationship.

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Top financial services trends of 2024

IBM Big Data Hub

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. An investment in the tools and infrastructure to combat such threats is likely to occur in 2024.

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UPS delivers customer wins with generative AI

CIO Business Intelligence

MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company. The LLM gives agents the ability to confirm all responses suggested by the model. CIO 100, Digital Transformation, Generative AI

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Expion Health revamps its RFP process with AI

CIO Business Intelligence

Suresh Kumar, chief transformation officer for mergers and acquisitions at Expion. “We We take the financial risk for this, which means that if there is anything that’s misrepresented, the money comes from our pocket.” Now, if the model is drifting away, we get alerted automatically, and we fix it.”

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