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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Experience building strategies like these have been  used by online retailers for years.

B2B 49
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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 10: COVID-19 | Evolving Trends of Digital Transformation

bridgei2i

PODCAST: COVID 19 | Redefining Digital Enterprises. Episode 10: COVID-19 | Evolving Trends of Digital Transformation. COVID-19 | Evolving Trends of Digital Transformation. My name is Vignesh, and I help companies succeed in their AI-enabled digital transformation. Listening time: 12 minutes.

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Examining Cargill’s push to nurture growth through digital and data strategies

CIO Business Intelligence

Having joined its executive team 18 months ago, CDIO Jennifer Hartsock oversees its global technology portfolio, and digital and data strategies, so she has to keep track of a lot of moving parts, both large and small, to help achieve the company’s big corporate strategy about being ‘better together.’ “It

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. To achieve this, Bouygues Telecom needed a unified, integrated, and flexible cloud strategy that supported various AI providers and solutions. Digital Transformation

Insurance 124
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‘The key is the cloud’: How to keep up with the speed of innovation

CIO Business Intelligence

At DISH Network , cloud-adoption strategies vary by when the parts of its business started – from those born in the cloud to legacy sectors deploying cloud on an opportunistic basis. He added: “The strategy around cloud is not ROI on a case-by-case basis. Jackson, CEO of GlobalNet and the host of Digital Transformers.

B2B 130
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Why CIOs back API governance to avoid tech sprawl

CIO Business Intelligence

API-first strategies on the rise APIs are ubiquitous within modern software architectures, working behind the scenes to facilitate myriad connected capabilities. “As Digital transformation and growing reliance on third-party services are key contributors as well, she adds.

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CIOs step in to help upgrade Africa’s account management systems

CIO Business Intelligence

Digital transformation is crucial for the sustainability and resilience of professional accountancy organizations to meet changing business and market demands,” according to the International Federation of Accountants. CIO, Digital Transformation, Finance and Accounting Systems, IT Leadership