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When the Voice of the Customer Actually Talks

Rocket-Powered Data Science

The goals of such activities are to improve customer service, customer interactions, customer engagement, and customer experience (CX) through just-in-time customer assistance, personalization, and loyalty-building activities.

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Four Reasons Why Retail Analytics Solutions Are Important

bridgei2i

It helps uncover business trends, patterns, and performance to leverage data-driven insights to positively monitor every aspect of the business, including sales and marketing, supply chain management, inventory levels, and customer behavior. Customer Behavior Analytics.

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Modernizing Your Security Operations in the Next Phase of Covid

CIO Business Intelligence

When VPNs only impacted fewer than 10 percent of personnel, IT and security management were willing to overlook those issues for the tradeoff of simplifying the delivery of access to sensitive corporate datacenters, as well as receiving files at those same datacenters,” Ramezanian said.

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7 Ways to End Dead Digital Weight on Your Website with Analytics

Smart Data Collective

You can use sophisticated digital and behavior analytics technology. Analytics technology can measure the effectiveness of your website’s elements, reveal weak areas, and show you what needs improvement. Here are some ways that you can use analytics to improve the quality of your website.

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Research shows extensive use of AI contains data breaches faster and saves significant costs

IBM Big Data Hub

The newly launched IBM Security QRadar Suite offers AI, machine learning (ML) and automation capabilities across its integrated threat detection and response portfolio , which includes EDR , log management and observability, SIEM and SOAR. Let’s take a closer look at QRadar EDR and QRadar SIEM to show how AI, ML and automation are used.

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Dwell Time, Agent Smith and Modernizing Your SIEM

CDW Research Hub

While some data may reside in a static location, the overwhelming majority will exist and interact in an ecosystem of devices and information pathways. A modern SIEM solution can act as the intelligence and analytics engine behind your organization’s security practice and provide a significant impact on your security operations outcomes.

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The Evolution of Access Management in IAM

CDW Research Hub

Identity and access management (IAM) has become the cornerstone of enterprise security. IT security strategy as a framework of business procedures, policies, processes and technologies that manage user identities and access. There are four primary functions of IAM: Identity management: the process of user account creation and deletion.