customers spark-new-zealand 
CIO Business Intelligence
FEBRUARY 14, 2024
As a household name in international air carriers, Air New Zealand is used to punching above its weight, mainly due to being so remotely based; if you draw 1,200-mile line from Auckland, you don’t even get to the east coast of Australia. A key element of that is to be a company dedicated to sustainability in deed, not only word.
CIO Business Intelligence
MARCH 9, 2022
The IT talent shortage is a key concern for many New Zealand businesses, and retaining current staff looks to become even more of a headache for New Zealand CIOs in 2022. In a conversation with CIO New Zealand, Datacom CIO and CISO Karl Wright was philosophical about the findings of the survey.
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CIO Business Intelligence
OCTOBER 30, 2022
As shoppers become increasingly eager to buy via live shopping on social platforms such as Instagram and TikTok, retailers face new challenges: How to capture the shoppers’ attention on social media when the urge to buy hits? Still, it’s not always easy to deploy new features and channels in their current commerce platform.
Data Insight
JULY 1, 2019
2-3 months before my graduation, I was hired in to a full-time role as a Data Analyst with Air New Zealand. I began my employment with Air New Zealand as a Junior Customer Analyst, working heavily around loyalty programme data and later more on the operational aircraft-sided data. What do you enjoy in this role?
O'Reilly on Data
APRIL 19, 2021
Australia and New Zealand accounted for 3% of the total, giving the Asia-Pacific (APAC) region 19%. Likewise, we see few respondents from the automotive industry (2%), though we know that AI is key to new products such as autonomous vehicles. A little over a quarter (26%) of respondents were from Europe, led by Germany (4%).
Alation
AUGUST 4, 2022
What insights and new abilities might we unlock? In this article, we’ll take stock of what big data has achieved from a c-suite perspective (with special attention to business transformation and customer experience.). For modern companies awash in customer data and focused on CX, this challenge persists.
Alation
AUGUST 2, 2022
As a company, this applies to how your customers feel about your brand. Are you responding to these needs as you develop new products and services? Moreover, what’s the customer journey like, as they experience it? Modern businesses may have hundreds of touchpoints across a customer’s lifetime.
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