Misled by metrics: 7 KPI mistakes IT leaders make
CIO Business Intelligence
JUNE 27, 2022
“Therefore, CIOs must be cautious about taking metrics at face value [and] leaders need to understand the data behind the metrics.”. Here are seven ways IT leaders are often misled by key performance indicators (KPIs) and other critical business and IT metrics. By now, most enterprises have reached data maturity.
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