NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.
CIO Business Intelligence
JUNE 13, 2022
Juniper Research predicts that chatbots will account for 79% of successful mobile banking interactions in 2023. The chatbots used by financial services institutions are conversational interfaces that allow human beings to interact with computers by speaking or typing a normal human language. How is conversational AI different?
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