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CIOs set their agendas to achieve IT’s ultimate balancing act

CIO Business Intelligence

Hyatt’s experimental mindset and listen-first approach are heavily applied to IT’s pursuit of innovation, he says. When Renganathan was spearheading digital at his previous company, Farmers Group Insurance, IT wanted to bring operational excellence to its customer contact management system. “I He learned that the hard way.

Strategy 137
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Getting ready for artificial general intelligence with examples

IBM Big Data Hub

While leaders have some reservations about the benefits of current AI, organizations are actively investing in gen AI deployment, significantly increasing budgets, expanding use cases, and transitioning projects from experimentation to production. Audio (56%) : Gen AI call centers with realistic audio assist customers and employees.

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CIOs press ahead for gen AI edge — despite misgivings

CIO Business Intelligence

in concert with Microsoft’s AI-optimized Azure platform. based online insurer, is developing an LLM-based platform to handle customer requests with far more intelligent and enhanced chatbots. John Spottiswood, COO of Jerry, a Palo Alto, Calif.-based We’re using OpenAI primarily, calling ChatGPT and using a mix of GPT-4 and GPT-3.5.

Risk 141
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Search: Not Provided: What Remains, Keyword Data Options, the Future

Occam's Razor

As an analyst, I was upset that this change would hurt my ability to analyze the effectiveness of my beloved search engine optimization (SEO) efforts – which are really all about finding the right users using optimal content strategies. These changes impact my AdWords spend sub-optimally. What Is Not Going Away.

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Expectations vs. reality: A real-world check on generative AI

CIO Business Intelligence

Pilots can offer value beyond just experimentation, of course. McKinsey reports that industrial design teams using LLM-powered summaries of user research and AI-generated images for ideation and experimentation sometimes see a reduction upward of 70% in product development cycle times.

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How CIOs align with CFOs to build RevOps

CIO Business Intelligence

That includes many technologies based on machine learning, such as sales forecasting, lead scoring and qualification, pricing optimization, and customer sentiment analysis. We’re mostly still optimizing our sales and marketing processes with CRM tools,” he says. But that could change. “I And that’s just the start.

Sales 128
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What Are ChatGPT and Its Friends?

O'Reilly on Data

Many of these go slightly (but not very far) beyond your initial expectations: you can ask it to generate a list of terms for search engine optimization, you can ask it to generate a reading list on topics that you’re interested in. It was not optimized to provide correct responses. It has helped to write a book.

IT 262