CIOs set their agendas to achieve IT’s ultimate balancing act
CIO Business Intelligence
OCTOBER 9, 2023
Hyatt’s experimental mindset and listen-first approach are heavily applied to IT’s pursuit of innovation, he says. When Renganathan was spearheading digital at his previous company, Farmers Group Insurance, IT wanted to bring operational excellence to its customer contact management system. “I He learned that the hard way.
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