Misled by metrics: 7 KPI mistakes IT leaders make
CIO Business Intelligence
JUNE 27, 2022
Mark Twain famously remarked that there are three kinds of lies: lies, damned lies, and statistics. Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. Therefore, CIOs must be cautious about taking metrics at face value [and] leaders need to understand the data behind the metrics.”.
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