CIO Business Intelligence

DECEMBER 22, 2023

Skills: Skills for this role include knowledge of application architecture, automation, ITSM, governance, security, and leadership. Security architect Security architects are responsible for building, designing, and implementing security solutions in the organization to keep IT infrastructure secure.

Consulting 130

Consulting Software Business Objectives Optimization 130

CDW Research Hub

NOVEMBER 1, 2021

In Sirius’ second year participating in the MSSP Alert program, the company placed among the top 30% of MSSP providers on the list, further exemplifying how its proactive management solutions and services help enterprises mitigate security risks while improving overall operational efficiency and performance.

Risk Management 69

Risk Management Risk Management Enterprise 69

CIO Business Intelligence

APRIL 27, 2023

Solutions architect Solutions architects are responsible for building, developing, and implementing systems architecture within an organization, ensuring that they meet business or customer needs. They’re also charged with assessing a business’ current system architecture, and identifying solutions to improve, change, and modernize it.

IT 116

IT Software Risk Management 116

CIO Business Intelligence

AUGUST 4, 2023

In IT, an automation engineer refers to someone who delivers automated solutions for software processes to improve efficiency, boost performance, and maintain systems. Gather requirements from clients, customers, or end-users to develop the best automation solutions. What does an automation engineer do?

IT 98

IT Testing Manufacturing Software 98

IBM Big Data Hub

AUGUST 1, 2023

An increase in organizations pursuing digital transformation and other technology-driven operations makes incident management even more important given the dependence on technology to deliver solutions to customers. ITSM aims to minimize unscheduled downtime and ensure that every IT resource works as intended for every end user.

Management 62

Management Key Performance Indicator Software Cost-Benefit 62

CIO Business Intelligence

JUNE 20, 2023

This approach provides a foundation from which IT and business teams can ensure that the necessary solutions are in place to control, secure, and store data in compliance with relevant regional, national, and (where applicable) international laws and guidelines.

Technology 94

Technology Digital Transformation Uncertainty Enterprise 94

CIO Business Intelligence

DECEMBER 19, 2023

Listen and be empathetic to the user’s situation before presenting — and enacting — the best possible solution. “In IT Leadership, IT Strategy, ITSM Follow-through is also vital, Padua says. In the end, all the user is concerned with is getting back to work and that their issue is resolved within a timely manner,” he observes. “An

IT 139

IT Testing Metrics Optimization 139

CIO Business Intelligence

APRIL 4, 2024

Ensure suitability of AI capabilities before turning them on “CIOs should invest in new or upgrade existing CRM, IoT, ITSM and business intelligence tools that include AI/ML,” says Jevin Jensen, research VP at IDC.

Enterprise 134

Enterprise Cost-Benefit Forecasting Strategy 134

Laminar Security

NOVEMBER 16, 2023

So while CSPM solutions are a great way to validate the security posture of your infrastructure resources, we now see an evolution towards DSPM and adjacent technologies to focus our security lens on the data assets contained within that infrastructure. Problem is, most security doesn’t.

IT 64

IT Risk Data Processing Management 64

CIO Business Intelligence

FEBRUARY 14, 2024

It also means many more machine identities to manage, says Murali Palanisamy, chief solutions officer at IAM platform provider AppViewX. This ITSM, ITIL style of discipline and portfolio management is going to come back because you definitely need that level of discipline for this new workload.” But that might be changing.

IT 143

IT Metadata Data-driven Management 143

CIO Business Intelligence

NOVEMBER 23, 2022

Enterprise solutions. AWS Certified Solution Architect. Microsoft Certified: Azure Solutions Architect Expert. According to PayScale, the most commonly reported hard skills for an IT enterprise architect include: Microsoft SharePoint Server. Artificial intelligence (AI). Microsoft Azure. Data warehouse. Business intelligence.

Enterprise 128

Enterprise Cost-Benefit Digital Transformation Strategy 128

CIO Business Intelligence

JUNE 21, 2023

Technology leaders must now redefine their roles, beyond information technology, ITSM, and ITOM, to support dedicated imperatives that also simultaneously drive business innovation. Highlight that technology is an enabler for innovation and that a cross-functional approach can lead to better solutions.

Modeling 105

Modeling Cost-Benefit Digital Transformation ROI 105

CIO Business Intelligence

JULY 18, 2023

However, this rapid growth increased the complexity of IT service management (ITSM). Buchanan knew it would need to deploy ITSM to automate IT workflows to accomplish this goal. With these BMC solutions in place, Buchanan gained a holistic view of not only its own environment but also that of its customers.

Technology 96

Technology Management Enterprise Risk 96

CIO Business Intelligence

JULY 25, 2023

The company has a global reputation for providing high-quality service, cost efficiency, and rapid time to value—all while ensuring compliance with relevant regulations as it delivers its solutions. With BMC Helix SmartIT, IT teams can access real-time analytics reports on-demand to assess service management performance across KPIs.

Recreation/Entertainment 98

Recreation/Entertainment Manufacturing Reporting Management 98

CIO Business Intelligence

MAY 19, 2022

Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales. Enterprise Applications, ITSM IFS Assyst. Pricing: Available on request.

Enterprise 124

Enterprise Management Cost-Benefit Machine Learning 124

CIO Business Intelligence

AUGUST 21, 2023

With BMC Helix solutions, Vodafone has been able to automate much of its internal services and take advantage of service failure prediction to address issues before they cause harm. Finally, BMC Helix automates processes to increase productivity, accelerate problem resolution, and strengthen self-service, improving the overall CX.

ROI 96

ROI Interactive Optimization Management 96

CIO Business Intelligence

NOVEMBER 15, 2023

I don’t want all those points solutions out there.” Enterprise Applications, Generative AI, ITSM, ServiceNow Bedi, naturally, sees value in the integration of functionality on a single platform, and says other CIOs are telling him, “I just want a platform. I want less complexity.

Measurement 134

Measurement Digital Transformation Metrics Software 134

CIO Business Intelligence

AUGUST 15, 2023

After evaluating several cloud-based platforms, GW chose: BMC Helix ITSM : a cloud-native IT service management platform BMC Helix Digital Workspace : a single solution for user self-service and multichannel experiences. GW’s IT team needed a consumer-grade, omnichannel self-service experience to meet those expectations.

Interactive 97

Interactive Management Software Marketing 97

CIO Business Intelligence

JUNE 28, 2023

Manual processes will never attain the quality that end-users have come to expect: an immediate response, a single point of accountability, a clear solution, and access from any device they choose. IT Service Management (ITSM) emerged to address these challenges.

Enterprise 52

Enterprise IT Management Cost-Benefit 52

Laminar Security

NOVEMBER 9, 2023

Today’s data security strategies need new solutions, but unfortunately, many existing tools can only manage one piece of that much bigger and more complex puzzle. Businesses need a holistic data security solution that thoroughly covers every component of a comprehensive data security framework.

Strategy 88

Strategy Risk Testing Recreation/Entertainment 88

Laminar Security

JULY 11, 2023

The introduction of new data access governance (DAG) and data detection and response (DDR) functionalities positions Laminar as the first solution on the market to offer comprehensive identification, protection, detection, and response capabilities for multi-cloud and SaaS data security.

Risk 87

Risk Strategy Measurement Visualization 87

CIO Business Intelligence

JULY 8, 2022

Whatever the solution, it must make unmistakably clear who is responsible for what. Have impeccable ITSM: If you split responsibilities and one side of the division struggles, the other side will absorb the load, and you’ll lose the benefits of the split while still incurring its costs. So, before you split things, hone your ITSM.

Cost-Benefit 122

Cost-Benefit Measurement Modeling Metrics 122

CIO Business Intelligence

FEBRUARY 14, 2023

The 2022 Diversity, Equity and Inclusion in IT: Breakthroughs and Barriers report from ITSM company TEKsystems calculated that people of color make up 41% of the IT population but only 8% are Black or African American.

IT 105

IT Statistics Management Technology 105

Laminar Security

OCTOBER 17, 2023

Hence, agility and flexibility to customize also become important solution characteristics. The problem is aggravated by the use of legacy processes or solutions, which can’t meet the needs of today’s cloud data security. Using a solution that only solves part of the problem, like a CSP or legacy tool.

IT 94

IT Risk Cost-Benefit Dashboards 94

Laminar Security

MAY 3, 2023

In it they provide recommendations for getting started with DSPM and important considerations for DSPM solutions. Innovative security leaders are recognizing the competitive advantage they can achieve by implementing a DSPM solution that enables innovation and reduces risk. #2:

Management 52

Management Risk Risk Management Data Processing 52

CIO Business Intelligence

APRIL 12, 2022

For CIOs, these deals can disrupt strategic rollouts, spell a need to pivot to a new solution, mean the potential sunsetting of essential technology, provide new opportunities to leverage newly synergized systems, and be a bellwether of further shifts to come in the IT landscape. It’s Atlassian’s sixth ITSM acquisition in four years.

Enterprise 143

Enterprise Technology Consulting Software 143