How Etihad taps data science to optimise airline operations
CIO Business Intelligence
MARCH 9, 2022
Based in Abu Dhabi and in operation since 2003, in recent years Etihad has used a data lake and a unified set of AI-driven analytics tools to optimise staffing, the handling of passengers, and responses to customer inquiries. Our digital transformation has allowed us to be more streamlined, more agile, and more efficient.
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