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Panera CIO John Meister on mastering customer experience

CIO Business Intelligence

So we return to those moments and think much more deeply about the interaction. We’re seeing very high customer satisfaction scores in those interactions. The first part of leveraging data is really understanding what we want to do with it — what is the KPI or the business metric we want to change? This was in around 2014 or so.

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Upcoming Power BI Workshop in Brisbane – 27 Mar 2015

Ms SQL Girl

Creating Interactive Visualisation for Actionable Analytics. This demo-driven module will provide attendees with enough samples to build dynamic KPI’s, interactive last 12 months analysis, custom calendar, market basket analysis and churn analysis. Power BI Dashboard Preview has just been introduced very late in 2014.

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Upcoming Power BI Workshop in Brisbane – 27 Mar 2015

Ms SQL Girl

Creating Interactive Visualisation for Actionable Analytics. This demo-driven module will provide attendees with enough samples to build dynamic KPI’s, interactive last 12 months analysis, custom calendar, market basket analysis and churn analysis. Power BI Dashboard Preview has just been introduced very late in 2014.

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Upcoming Power BI Workshop in Huntington Beach, CA – Apr 10, 2015

Ms SQL Girl

Creating Interactive Visualisation for Actionable Analytics. This demo-driven module will provide attendees with enough samples to build dynamic KPI’s, interactive last 12 months analysis, custom calendar, market basket analysis and churn analysis. Power BI Dashboard Preview has just been introduced very late in 2014.

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Upcoming Power BI Workshop in Huntington Beach, CA – Apr 10, 2015

Ms SQL Girl

Creating Interactive Visualisation for Actionable Analytics. This demo-driven module will provide attendees with enough samples to build dynamic KPI’s, interactive last 12 months analysis, custom calendar, market basket analysis and churn analysis. Power BI Dashboard Preview has just been introduced very late in 2014.

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Benchmarking Performance: Your Options, Dos, Don'ts and To-Die-Fors!

Occam's Razor

One more metric I love and adore highlighting to the senior leaders in companies is the KPI Page Value in Google Analytics. I can't think of a better way to identify which content we create (pages, videos, interactive quizzes, comparison charts, op ed articles, flash magic thingies) is adding the most value… Again, same strategy.

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Designing Charts and Graphs: How to Choose the Right Data Visualization Types

datapine

A real-time number chart is essentially a ticker that will give you an immediate overview of a particular KPI. If you select a target manually (perhaps you have no accurate past data), be sure to set realistic goals to be able to get on top of your KPI management practice. 1) Number Chart. When to use Number Charts. 2) Line Chart.