article thumbnail

Chipotle’s recipe for digital transformation: Cloud plus AI

CIO Business Intelligence

When Curt Garner became Chipotle’s first CIO in 2015, the only technology used for online restaurant ordering was, “believe it or not,” a fax machine, he says. Chipotle’s digital business in 2022 was $3.5 I view Chipotle as a great example where strategic bets in digital transformation made well before the pandemic have paid off.”

article thumbnail

What a quarter century of digital transformation at PayPal looks like

CIO Business Intelligence

We grew hand in hand with eBay and have continued to do so after separating in 2015.” The fourth is called the merchant, consumer, and developer experience layer, which includes the web interface, mobile applications, and APIs that allow customers to use PayPal’s service interactively and programmatically.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How digital turned Nationale-Nederlanden into an omnichannel company

CIO Business Intelligence

And for the past eight years, in an environment that’s increasingly changing and demanding, it’s been on a digital transformation journey to refine its customer service and generate proposals more adapted to its needs.

article thumbnail

How Edge as a Service is shaping the future of fan engagement

CIO Business Intelligence

By embracing technologies such as artificial intelligence (AI), the Internet of Things (IoT) and digital twins, A.S.O. We started working on Tour de France in 2015 and, when we began, the digital capability of the event was very limited,” says Peter Gray, Senior Vice President, Advanced Technology Group (Sport) at NTT.

IoT 92
article thumbnail

What digital business acceleration means for Gulfstream Aerospace’s CIO

CIO Business Intelligence

With company headquarters in Savannah, Georgia, Sheryl Bunton, the company’s SVP and CIO, joined in 2015 to lead the manufacturer’s Business Technology Unit, meaning she oversees all the technology solutions, cybersecurity, and digital transformation strategies companywide. Here are some edited excerpts of that conversation.

article thumbnail

iVEDiX Inc. Extends Alliance with insightsoftware to Deliver Best-in-Class Support For Longview Analytics Customers in North America

Jet Global

Since Longview Solutions merged with arcplan in 2015, our joint clients have relied on iVEDiX expertise to maintain and buildout their reporting and analytics solutions. In today’s digital transformation environment, companies need their solutions to evolve with them and enable real-time insight throughout an organization.

IoT 80
article thumbnail

12 most popular AI use cases in the enterprise today

CIO Business Intelligence

When Lufthansa Group’s business was disrupted by the COVID-19 pandemic, its call centers were overwhelmed with customers trying to navigate cancelled and rescheduled flights, accelerating the company’s move toward digital transformation in these areas.