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AWS bolsters Connect contact center service with case management features

CIO Business Intelligence

Service solutions that have native case management workflows (like ServiceNow) or native customer data integrations (like Salesforce) already offer this (similar capabilities) as core to their value,” Miller said. Lack of clarity in product placement.

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3 Takeaways from Gartner’s 2018 Data and Analytics Summit

DataRobot Blog

With AI infused throughout, the industry is moving towards a place where data analytics is far less biased, and where citizen data scientists will have greater power and agility to accomplish more in less time. 2) Line of business is taking a more active role in data projects. Sallam | Cindi Howson | Carlie J.

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Top 10 Analytics And Business Intelligence Trends For 2020

datapine

The development of business intelligence to analyze and extract value from the countless sources of data that we gather at a high scale, brought alongside a bunch of errors and low-quality reports: the disparity of data sources and data types added some more complexity to the data integration process.

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The biggest enterprise technology M&A deals of the year

CIO Business Intelligence

Data integrity specialist Precisely kicked off 2022 by buying PlaceIQ, a provider of location-based consumer data. Investment firm Clearlake Capital owned Syncsort until 2017, and in March 2021 it and TA Associates bought a majority stake in Precisely. Precisely buys PlaceIQ. Atos makes hat-trick of acquisitions.