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Digital Risk “Techquilibrium” Requires IRM

John Wheeler

Over the past month, I’ve been speaking to various groups to help them prepare for the onslaught of digital risks in their organizations. A common theme is the need for greater risk quantification beyond the realm of traditional, qualitative governance, risk and compliance (GRC) approaches.

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AI Is Reaching New Milestones In Senior Care In 2019

Smart Data Collective

Addressing specific health risks facing seniors. Seniors face a growing number of health risks as they get older. Some of these risks are much more evident than others, but that does not mean that less publicized concerns aren’t equally dangerous. Cutting marketing costs.

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What is COBIT? A framework for alignment and governance

CIO Business Intelligence

In 2012, COBIT 5 was released and in 2013, the ISACA released an add-on to COBIT 5, which included more information for businesses regarding risk management and information governance. The ISACA announced an updated version of COBIT in 2018, ditching the version number and naming it COBIT 2019.

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The $400 billion opportunity for AI in customer service

CIO Business Intelligence

Take AVA, the AI-infused customer support bot that AirAsia introduced in 2019. Where should companies invest in generative AI strategies to get the biggest payoffs with the lowest risks? This is absolutely a low-risk, high-reward use case,” says Condell. AVA, of course, is not the only sad sack in the chatbot universe.

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How Novanta’s CIO mobilized its data-driven transformation

CIO Business Intelligence

My team and I are very proud of our transformation that started in 2019,” she says. In fact, the ROI was so high, we gained the trust of our executives to invest in a platform to begin centralizing data.” That’s going to be an ongoing technical risk that we’ll have and we need to overcome that.

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Combating Fraud in Insurance with Data

Cloudera

million in 2019 to $7.9 from 2019 to 2024. Fraud is one of the use cases where technology has made a huge, measurable difference: focusing on fraud detection and prevention, Emerj reports insurers have seen ROIs of up to 400% on their investments in fraud technology. . million by 2024, a CAGR of 25.8%

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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL’s systematic approach to IT service management (ITSM) can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change. In 2011, another update — dubbed ITIL 2011 — was published under the Cabinet Office.

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