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This is the easiest AI strategy decision you’ll ever make

CIO Business Intelligence

But we don’t necessarily see this with AI-driven models, in which the return on scale can continue to climb to previously unheard-of levels. He specializes in removing fear, uncertainty, and doubt from strategic decision-making through empirical data and market sensing. Generative AI seals the deal.

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Covid Data: An anomalous blip, or the new normal?

Cloudera

A recent McKinsey survey, cited in CRN , shows that worldwide, 58 percent of customer interactions were digital as of July 2020. That compares to only 36 percent of customer interactions as of December 2019, which was before the pandemic impacted business, and only 20 percent in May 2018.

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Top Three Items for Your 2021 To-Do List

Decision Management Solutions

With the pandemic still in full play and economic uncertainty across nearly every aspect of the business landscape, it’s important to align your priorities for the coming year so that you don’t just survive but thrive. Find ways to connect and interact with your customers in a more human way in this “remote everything” world.

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Decoding Customer Experience post COVID-19 | Peak-End Rule & Return of the Chatbot

bridgei2i

From Dunzo trying to deliver anything to your doorstep to applications like Price Club aggregating deliveries at local apartments – the lockdown has shown many examples of companies trying to innovate on their digital delivery models to serve customers better. Many may not even have up-to-date knowledge about the situation.

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6 ecommerce trends to watch

IBM Big Data Hub

The ecosystem has become more complex as business models advance and new ecommerce trends appear. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

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How CFOs Are Helping Their Companies Navigate the COVID-19 Crisis

Jet Global

Businesses across the globe are facing a level of uncertainty that didn’t exist just months ago. Explore our interactive infographic to reveal valuable insights on how top CFOs are responding from our recent panel discussion, “How to Navigate Your Business Through This Uncertainty.” Brian Shaw. Discovery Education.

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Data for Enterprise AI: at the very forefront of innovation

Cloudera

2020 may well go down as the year where what seems impossible today, did become possible tomorrow. It’s been a year filled with disruption and uncertainty. One day we were all going to the office, and the next we were working from home. UOB used deep learning to improve detection of procurement fraud, thereby fighting financial crime.